AI
Why AI Startups and Products Keep Failing: Inside the Growing Graveyard
From Relay's shutdown to Sora's demise, even well-funded AI ventures struggle to survive as larger tech platforms absorb competing features.
TechCrunch — AI
The AI boom has produced as many casualties as breakthroughs. Relay, a five-year-old automation platform designed to compete with Zapier, recently shut down after watching OpenAI, Google, and other major tech companies roll comparable workflow features directly into their own products. Its closure reflects a broader pattern: according to S&P Global Market Intelligence, roughly 42% of corporate AI initiatives end up abandoned, whether due to funding shortfalls, technical roadblocks, competitive pressure, scaling difficulties, or simply insufficient user demand.
The Pattern: Size and Integration Win#
Startups attempting to build standalone AI tools face a mounting headwind. When established tech giants—which command existing user bases, superior resources, and market distribution—launch similar capabilities natively within their platforms, smaller competitors struggle to justify their existence. The formula tilts heavily toward consolidation: rather than maintaining separate products, major vendors absorb useful features into their core offerings, leaving independent alternatives stranded.
OpenAI's Own Missteps#
Even the most valuable private AI company has stumbled repeatedly. OpenAI attempted to transform ChatGPT into a broader "super app" in July, combining Chat, Codex, and Work modes into a single interface. Users quickly rebelled against the confusing redesign, and the company rolled back the change shortly after.
The company has had better luck folding standalone products directly into ChatGPT. ChatGPT Atlas, a web browser launched less than a year earlier, was discontinued in August and its functionality merged into the main app. Operator, an AI agent for web browsing and task automation, underwent the same fate. Image generation migrated increasingly into ChatGPT itself, diminishing DALL-E's role as a standalone destination. Most notably, Sora, OpenAI's video-sharing platform, shut down in March 2026 after battling high operating costs and poor user retention.
Hardware and Delayed Innovations Disappoint#
Apple's promised Siri overhaul stumbled repeatedly. When the company unveiled Apple Intelligence in 2024, an AI-upgraded Siri was a flagship feature—one that could grasp context, span across apps, and handle complex tasks. Multiple delays citing engineering issues and bugs eventually landed Apple a $250 million settlement over marketing claims about iPhone 16's AI capabilities. The revamped Siri finally appeared in iOS 27 beta in July 2026.

