Comcast sued for store manager's ritual of smashing pies in workers' faces

A former Comcast retail employee has filed suit against the company alleging that a store manager in Plainville, Connecticut, instituted a brutal performance-based discipline system involving physical assault and public humiliation.

The alleged ritual#

According to the lawsuit complaint, the store's management required the top-performing sales consultant each month to physically restrain their lowest-performing colleague in a chair before smashing a cream pie into their face. The plaintiff claims that store manager Sully Fuentes Peterson designed the practice specifically to drive sales and customer satisfaction metrics—and that she documented the incidents on video while compelling other workers to participate and record their own footage.

Allegations of workplace harm#

Plaintiff David Figueroa, who began work at the location in February 2026, contends that he was never informed during the hiring process that the store operated under such a policy. He left the position after just three weeks, characterizing his departure as a constructive discharge forced by the hostile environment. The complaint argues that the store manager weaponized the ritual as a profit-generating tool, using employee degradation to incentivize sales performance.

Corporate liability claims#

The lawsuit asserts that Comcast bears responsibility for failing to supervise its management team adequately. The company, Figueroa's legal team argues, either knew or should have reasonably known that the store's leadership was subjecting staff to workplace assaults—yet took no action to prevent harm to its workforce or protect revenues being pursued through harassment.