AI
OpenAI rolls out ChatGPT Health to all U.S. users as lawsuits over medical advice mount
The AI assistant's health features are now available across all subscription tiers, despite mounting legal challenges and concerns about AI-generated medical guidance.
TechCrunch — AI
OpenAI has expanded access to ChatGPT Health to all U.S. users aged 18 and older across every subscription tier, making the health-focused feature broadly available for the first time. The rollout comes amid fresh legal scrutiny, with a Florida pastor filing suit against the company for allegedly providing dangerous health guidance that discouraged medical consultation.
What the rollout includes#
The feature allows users to connect medical records from major hospital systems—including Epic and Oracle Health—as well as personal health data from platforms like Apple Health, MyFitnessPal, One Medical, and Function Health. A key change in this broader release is that users can now apply their health information across general conversations, not just within a dedicated health hub. OpenAI found during testing that roughly 70% of health-related questions occurred outside the dedicated interface, prompting the shift.
The company reports that health-related queries on ChatGPT have grown from 230 million per week when testing began in January to 300 million today.
Performance claims#
OpenAI says its latest model, GPT 5.6-Luna, outperforms its predecessor GPT 5.5 on HealthBench, an open-source evaluation system the company developed to assess language models on medical queries. The company maintains it does not use user health data to train its models and collaborates with physicians to refine responses.
Safety disclaimers amid legal challenges#
Despite these improvements, OpenAI's terms explicitly state that its services are "not intended for use in the diagnosis or treatment of any health condition." The company has cited this language in responding to the recent lawsuit and told media outlets it is working to make medical guidance safer. The company encourages users to verify information with professional medical advice before making health decisions.
Recent research has underscored the limitations of AI chatbots in medical contexts. Multiple studies have flagged risks and problematic guidance from commercial AI systems, though competitors including Anthropic and Google continue rolling out their own health-focused AI tools.
The Health feature is rolling out to logged-in U.S. users this week on web and iOS across free, Go, Plus, and Pro subscription levels.
